Legal Compliance & Responsible Gaming
Experience Responsible Gaming with Yono
At Yono, we are committed to providing a safe, responsible, and enjoyable gaming experience for all our users. We operate in full compliance with the laws of India, ensuring that our services are only accessible to individuals who are legally allowed to participate in online gaming. Our priority is to make sure that users not only enjoy entertainment but also play responsibly.
Legal Compliance
All gaming services offered by Yono are governed by Indian laws and regulations. We ensure that our services are available only to users who are 18 years or older. To participate on our platform, users must complete a verification process to confirm that they are legally eligible to play.
Key Points:
- Age Restriction: Only individuals aged 18 or above are permitted to play on Yono.
- Verification Process: Users must submit identity verification documents, such as Aadhaar card or PAN card, to confirm their eligibility.
- Legal Boundaries: Yono operates in compliance with Indian laws and does not provide services in states where online gaming is prohibited. Please ensure that you are in a state where online gaming is legal.
Responsible Gaming
Our goal is to ensure that our users have a safe and enjoyable gaming experience while playing at Yono. We follow the principles of responsible gaming to ensure that our platform remains a fun and secure environment.
Tips for Responsible Gaming:
- Set Time Limits for Gaming
Set limits on the amount of time you spend playing. Prioritize your daily tasks and ensure that gaming does not interfere with your daily responsibilities. - Set a Budget
Determine a set amount of money you are willing to spend on gaming and stick to it. This will help you maintain financial stability and avoid overspending. - Play When in the Right Mental State
Only play when you feel mentally alert and calm. Avoid gaming when you are feeling stressed or in a negative emotional state. - Understand the Difference Between Skill-Based Games and Gambling
Yono’s games are skill-based, not based on chance. Play with the understanding that skill and strategy play a role in success, not just luck. - Accept Losses
Winning and losing are part of the game. If you experience a loss, take it positively and stick to your set limits. Always play for fun and enjoyment. - Seek Help If Needed
If you feel that you are developing a gaming habit, it’s important to reach out for support. You can contact our help team or access responsible gaming support organizations.
Limits and Controls for Safe Gaming
Yono provides several tools to help users create a safer and more controlled gaming experience:
- Player Limits: You can set limits on your deposit amounts, gaming time, and spending.
- Self-Exclusion: If you feel you need a break, you can choose to self-exclude temporarily or permanently from gaming activities on the platform.
Contact Us
If you feel that you or someone you know may need help with gaming habits, please do not hesitate to reach out to our support team. We are available to provide guidance and support.
- Email: support@yono.com
- Hotline: +91-XXXX-XXXX
Disputes and Resolution
We are always committed to improving our users’ experience. If you encounter any issues related to games, transactions, or any other concerns, please contact our support team. We are ready to resolve any problems you may face.
Play Responsibly, Enjoy, and Stay Safe!
At Yono, our aim is not only to offer gaming but also to ensure a safe and positive experience for you. Play, win, but always play responsibly!